Ultimate Endpoint Support offers all the great benefits of Essentials and Pro, but is thoughtfully designed to ensure we’re always there when you need us most. 

This comprehensive product includes a managed detection and response module, with a dedicated team of security experts vigilantly monitoring your data around the clock, 24/7/365. This means you can rest easy knowing your data is always protected. Additionally, we provide a copy of Microsoft Standard, allowing power users to run a local version of the Office program, ensuring you have all the essential tools right at your fingertips.

This package is perfect for organizations that require robust security and reliable support. If you’re interested in learning more about how our Ultimate Package can benefit your business, feel free to book an appointment with us. We’re here to help you every step of the way!

To re-cap on what is included. 

• Help Desk Access: Standard Office Hours
• Email Support: Response within 4 hours
• Automated Software Updates and Patches
• Ongoing Security Monitoring
• Monthly Hardware Reporting
• Remote Support: Unlimited Hours
• Anti Virus Included!
• comprehensive endpoint management solution
• Ransomware detection
• Software management
• Endpoint Backup
• M365 Office Standard
• External Security Monitoring  & Response
• One-time setup cost per organisation (£50 EX VAT)

What is not covered:

Your connection to the internet.

Issues due to hardware performance.  You will need to ensure you machine is capable of running our RMM software. As a minimum, you will need an I5 processor, 8Gb ram and a 256Gb disk with Windows Pro.