Our Best IT Support Packages To Suit Your Budget
Click on each of the images to find out more about our solutions
Essential Endpoint Support
£11.00 PCM
What’s included:
- Help Desk Access: Standard Office Hours
- Email Support: Response within 24 hours
- Automated Software Updates and Patches
- Ongoing Security Monitoring
- Monthly Hardware Reporting
- Break Fix support charged in 15 minute blocks.
- Anti Virus Included
- 200Gb Off-Site Storage
- One-time setup cost per device £25
What Is Covered?
With our Essentials support, desktops or laptops are protected with Antivirus, Backup, End-Point Detection and Response (EDR), Patching, Software Monitoring and Remote Monitoring and Management. The scope of support is for the endpoint only.
Professional Endpoint Support
£42.00 PCM
What’s included:
- Help Desk Access: Standard Office Hours
- Email Support: Response within 4 hours
- Automated Software Updates and Patches
- Ongoing Security Monitoring
- Monthly Hardware Reporting
- Remote Support:1 hour per month included
- Anti Virus Included
- Comprehensive endpoint management solution
- Ransomware detection
- Software management
- Endpoint Backup
- M365 Office Basic
- 200Gb Off-Site Storage
- One-time setup cost per organisation £50
What Is Covered?
All the Essentials components are included with Professional support. With Pro, we take ownership of your environment to ensure we have full visibility to manage and monitor your organisation effectively in the event an issue were to occur. Our monitoring includes your local network the Microsoft Cloud platform and your DNS records. This product also includes an hour of support time for every endpoint subscription.
Ultimate Endpoint Support
£118.80 PCM
What’s included:
- Help Desk Access: Standard Office Hours
- Email Support: Response within 4 hours
- Automated Software Updates and Patches
- Ongoing Security Monitoring
- Monthly Hardware Reporting
- Remote Support: Unlimited Hours
- Anti Virus Included
- Comprehensive endpoint management solution
- Ransomware detection
- Software management
- Endpoint Backup
- M365 Office Standard
- 200Gb Off-Site Storage
- External Security
- Monitoring & Response
- One-time setup cost per organisation £50
What Is Covered?
All the Essentials components are included with Ultimate support. With Ultimate we take ownership of your environment to ensure we have full visibility to manage and monitor your organisation effectively in the event an issue were to occur. Our monitoring includes your local network the Microsoft Cloud platform and your DNS records. This product also includes unlimited support for every endpoint subscription.
****IMPORTANT*****
To get the best out of our it support solutions, your hardware needs to be capable of running our remote management software. Our recommended minimum specifications: Windows Pro, Intel i5 or equivalent, 16GB RAM, 256GB SSD and be under the manufacturers warranty. To assign M365 licenses, we will need access to your Microsoft tenancy. Additional setup charges may apply, but you will be notified in advance.
Simply Email
- Access Anywhere: Access your email, calendar, and contacts from any device with an internet connection.
- Large Storage: Enjoy generous mailbox storage, typically 50 GB or more per user.
- Integrated Calendar: Schedule meetings, set reminders, and manage your calendar seamlessly.
- Advanced Security: Benefit from built-in security features like spam filtering, malware protection, and data encryption.
DNS Hosting
- Extensions .com .co.uk .org .net .gov.uk etc…
- Expert Management: Professional handling of DNS settings and configurations by experienced technicians.
- High Availability: Reliable and redundant DNS infrastructure to ensure your website is always accessible.
- 24/7 Monitoring: Continuous monitoring of DNS services to detect and resolve issues promptly.
- Automatic Renewal: Renews the domain to keep services running.