Our Best IT Support Packages To Suit Your Budget
Click on each of the images to find out more about our solutions
Essential Endpoint Support
What’s included:
- Help Desk Access: Standard Office Hours
- Email Support: Response within 24 hours
- Automated Software Updates and Patches
- Ongoing Security Monitoring
- Monthly Hardware Reporting
- Break Fix support charged in 15 minute blocks.
- Anti Virus Included
- One-time setup cost per device £25
Professional Endpoint Support
What’s included:
- Help Desk Access: Standard Office Hours
- Email Support: Response within 4 hours
- Automated Software Updates and Patches
- Ongoing Security Monitoring
- Monthly Hardware Reporting
- Remote Support:1 hour per month included
- Anti Virus Included
- Comprehensive endpoint management solution
- Ransomware detection
- Software management
- Endpoint Backup
- M365 Office Basic
- One-time setup cost per organisation £50
Ultimate Endpoint Support
What’s included:
- Help Desk Access: Standard Office Hours
- Email Support: Response within 4 hours
- Automated Software Updates and Patches
- Ongoing Security Monitoring
- Monthly Hardware Reporting
- Remote Support: Unlimited Hours
- Anti Virus Included
- Comprehensive endpoint management solution
- Ransomware detection
- Software management
- Endpoint Backup
- M365 Office Standard
- External Security
- Monitoring & Response
- One-time setup cost per organisation £50
Simply Email
What’s included:
- Access Anywhere: Access your email, calendar, and contacts from any device with an internet connection.
- Large Storage: Enjoy generous mailbox storage, typically 50 GB or more per user.
- Integrated Calendar: Schedule meetings, set reminders, and manage your calendar seamlessly.
- Advanced Security: Benefit from built-in security features like spam filtering, malware protection, and data encryption.
DNS Hosting
What’s included:
- Extensions .com .co.uk .org .net .gov.uk etc…
- Expert Management: Professional handling of DNS settings and configurations by experienced technicians.
- High Availability: Reliable and redundant DNS infrastructure to ensure your website is always accessible.
- 24/7 Monitoring: Continuous monitoring of DNS services to detect and resolve issues promptly.
- Automatic Renewal: Renews the domain to keep services running.
To get the best out of our it support solutions, your hardware needs to be capable of running our remote management software. Our recommended minimum specifications: Windows Pro, Intel i5 or equivalent, 16GB RAM, 256GB SSD and be under the manufacturers warranty. To assign M365 licenses, we will need access to you Microsoft tenancy. Additional setup charges may apply.